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What Are The Rules Regarding Accidents in a Day Nursery?

By: Rachel Newcombe - Updated: 4 Jul 2017 | comments*Discuss
 
Accident Nursery Child Accidents First

Q.

Are there set policies or regulations for nursery schools regarding first aid? My 4 year old son recently had an accident at nursery where he cut his head open.

The nursery didn't phone an ambulance or me – they simply waited until I arrived to pick him up at the normal time! I took him straight to hospital where he had to have his head glued, so the cut was deemed severe enough to warrant treatment. I assumed with head injuries (or similar) that I and/or an ambulance would be contacted immediately?

(K.C, 6 May 2009)

A.

Sorry to hear that your son had an accident at nursery. All nursery schools should have an accident policy in place, which helps staff record accidents that occur and act appropriately to deal with the situation.

The accident policy may vary slightly from nursery to nursery, but in general you should expect the nursery to have at least two members of staff on the premises at all times who are trained in first aid and have an up-to-date First Aid Certificate. It’s usually only the members of staff who hold the certificate who will treat your child.

Details of all accidents should be clearly recorded by the nursery – they will either have accident forms filed away or a special accident record book. All details of the accident are recorded, including the name and address of the child, the name of the person who dealt with the accident, how the accident happened and when it occurred, what injuries the child suffered, details of the first aid administered to the child, and who the accident was reported to (in terms of the management team).

The form or book is subsequently signed by the staff member who did the first aid and dealt with the incident, plus the manager who is informed off the accident. The general procedure for minor accidents is to inform the parent when they arrive to pick up their child and get them to sign the form to record the fact that they’ve been informed. In the case of your son’s accident, it sounds like this may well have been the procedure that was followed.

With more serious accidents, the manager of the nursery would normally be expected to phone the child’s parents as soon as possible and arrange for the child to go to hospital.

As your son suffered a head injury and evidently did need to go to hospital for treatment, it sounds worrying that the nursery didn’t do this. I think you’d be within your rights to ask why this didn’t happen and find out how the accident was dealt with. You should, for example, be able to read a copy of the accident report and discover more about the accident, how it happened and how your child was treated (did he receive any first aid and, if so, what?).

It would also be a good idea, if only for your peace of mind, to clearly find out what the accident procedure is in the nursery your son attends.

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SECOND DAY MY 6 YEARS OLD SON IN SUMMER CLUB. HE SLIPPED ON THE FLORR( LADYS MOP FLOOR AND NOT DRY. First aid give ice to head BIG LUMP ON BACK HEAD WHATS NOW?
adam - 4-Jul-17 @ 10:01 PM
My daughter noticed my 4 year old grandson had a black eye when she arrived to pick him up, when she asked how it happened, they hadn't got a clue. , this is a small nursery, so I'm a little angry at the fact they don't know what happened I'd like to know who I speak to to report this nursery, he's come home a few times with things that's happened to him, this is the last straw, I need to report this place
Shelly - 12-Jun-17 @ 3:53 PM
Lilly - Your Question:
Hi my son was playing outside at nursery and he feel on a wooden planter and caught the corner of his eye socket on the corner of the wooden planter. The nurses cleaned the cut and placed a cold compress onto this. He then had cuddle and went off to play. My stepdaughter picked him up and was given the accident form that did not a lot. My sons eye bruised straight away and was swollen by the next morning eye half open, I took him to the doctor for a check up but nothing serious. I am so angry the nursery did not call me. I went to see the nursery manager the next morning but she did not know. She advised they put the large planters there. The investigation came back that the garden couldn't be 100% child proof but she agreed to move them against a fence, also claiming as not deep cut the action was correct and as he let them treated him and calmed down straight away the staff thought it was all ok and no need to call parent as they did not think it was warranted. Even though the bruises were there and and the sweeplling so another member of staff told me. Should they have a policy about calling parents if a head injury of any sort?

Our Response:
You should be able to find this out in the terms and conditions of your contract/agreement or handbook.
SafeKids - 12-May-17 @ 12:32 PM
Hi my son was playing outside at nursery and he feel on a wooden planter and caught the corner of his eye socket on the corner of the wooden planter. The nurses cleaned the cut and placed a cold compress onto this. He then had cuddle and went off to play. My stepdaughter picked him up and was given the accident form that did not a lot. My sons eye bruised straight away and was swollen by the next morning eye half open, I took him to the doctor for a check up but nothing serious. I am so angry the nursery did not call me. I went to see the nursery manager the next morning but she did not know. She advised they put the large planters there. The investigation came back that the garden couldn't be 100% child proof but she agreed to move them against a fence, also claiming as not deep cut the action was correct and as he let them treated him and calmed down straight away the staff thought it was all ok and no need to call parent as they did not think it was warranted. Even though the bruises were there and and the sweeplling so another member of staff told me. Should they have a policy about calling parents if a head injury of any sort?
Lilly - 11-May-17 @ 8:53 PM
A member of staff at my sons nursery was blowing bubbles which my son was chasing and trying to catch hes 3 yrs old. Whilst chasing a bubble he bumped into another child and hurt his mouth. Upon collection staff told his mother stating he had blood in the bottom of his mouth and gave a cold compress. My son was irratable all night and upon inspecting his mouth we found his two top front teeth were near enough halved .the nursery say they didnt see this injury so never phoned us or sought medical advice..i think they have been negligent??
Gapz - 6-Apr-17 @ 8:31 AM
My daughter have accident today in nursery they call me to tell kid push her and she bump her head on floors in playground area and her head is bleading. In her head is big cut I not understand how kid 3 years old have to be strong enaught to push so hard, so I take her home she looked fine but in night she start cry telling hurt her head and ears so we call ambulance and they ask me to bring her in hospital so my husband now is in hospital and I waiting home to hear or she alright or she have big head injury.
monika891 - 22-Mar-17 @ 2:38 AM
Stones - Your Question:
My grand daughter swallowed 63 glass stones at nursery over a period of a week. The school informed me that she may have swallowed one, but we're unaware that she had swallowed a lot. Took her to hospital after the first 9 came out of her poo, doctor advised to bring her back after my gran daughter stops excreted them out. When I came back to the hospital and showed them how many she pooed out. They didn't believe me. Please advice. School is negligent

Our Response:
You would have to seel legal advice if you wish to claim for negligence.
SafeKids - 22-Feb-17 @ 2:04 PM
My grand daughterswallowed63 glass stonesat nursery over a period of a week. The school informed me that she may have swallowed one, but we're unaware that she had swallowed a lot.Took her to hospital after the first 9 came out of her poo, doctor advised to bring her back after my gran daughter stops excreted them out.When i came back to the hospital and showed them how many she pooed out. They didn't believe me. Please advice. School is negligent
Stones - 21-Feb-17 @ 11:29 PM
I have several question's in relation to my child's nursery he has sustained 3 head injuries in the last 3 months all 3 caused by another child, on one occasion i was told the children had collided until my son got home and told me no he was pushed which resulted in him banging his head of a table I apprached his teacher the next day who then admitted the truth so I was lied to! Also I may add that on 3 occasions I was never contacted,then today he was pushed into a chairwhich then resulted in him banging his head on a concrete floor, teachers said theyTHINK they were playingchase yet my son again tells me different,then the other day came home covered in faeces as he didn't get his bottom wiped after going to the toilet he is 3 years old is this is unnaceptable, they have followed the accident form policy but still feel within my rights to be extremely angry and upset by this and would love some expert advise if possible x
Concernedmummy - 19-Jan-17 @ 5:35 PM
Can a nursery staff member contact a health visitor about a child with eczema, before contacting the parents, can the nursery staff do this
ed - 16-Jan-17 @ 4:16 PM
My daughter had a bad fall at nursery yesterday. They called me to say she may need to go to a&e as her head was bleeding pretty bad. I got there and told them to call an ambulance. Paramedics came and couldn't treat at scene as was to deep. It was full thickness, down to skull.. 5cms long and 3mm wide. She needed to be sedated for internal stitches plus 7 external stitches... My daughter insists the floor was wet where nursery say she tripped. She is only 3 , but I'm not sure what to do now. Do I need to contact someone to investigate etc?
westy - 24-Dec-16 @ 5:38 PM
@Rosie - you would have to speak to a solicitor, there are plenty of them around that are happy to jump on cases such as this. But if your son is unharmed and the nursery did all it should under the circumstances, then you may not get much in the way of financial recompense. Libby.
EJH - 19-Oct-16 @ 10:00 AM
I had a call just after lunch time to say my 2 year old son had been in an incident where he had put a plastic cup in a mop bucket of dirty water and chemical and drunk it. They said they had called the ambulance but that my son looked fine. I got to the nursery before the ambulance and got my baby to the hospital (with the ambulance crew). I am so angry that this happened. Its one thing to be constantly complaining that my son is never in a clean nappy... but dirty mop water containing chemicals and bacteria! He was checked out at the hospital and was discharged after a few hrs. I'm still waiting to find out why the bucket of water was unattended in a room filled with 2 yr olds. I cant send my child back there now as there is serious neglect issues here. Do I have any grounds to make them pay for what they did? or didn't do!!
Rosie - 18-Oct-16 @ 5:13 AM
Hi,my 2 year old son hurt his palm at the kinderGaten yesterday. The teachers were telling us that they were teaching them how to pick their plates after eating,so my son was holding a glass plate taking it to the table when he fell and landed on a broken plate,which cut his palm really bad close to the ring finger,so they took him to the ER. And then they called us,we went down there and saw our sons palm was very bad hurt with a deep cut,so now the doctor could not do any stitches before they do a surgery on him to find if the tendons are not affected so as this would not be good in the future because he won't be able to grasp or move his finger. So I am trying to wonder if this kind of accident is really necessary or they were not watching over him when he was trying to walk with a glass plate that he ended up falling,and if it's normal for kids at this age to be allowed to use glassware without any attention.
Sarah J - 4-Oct-16 @ 1:51 PM
Flowerpower89 - Your Question:
My son aged 2 took a bang to the side of the head above his left ear with another child as they went for the same toy. Both boys where very upset and it generally takes a lot for my little lad to cry. Apparently the other boy had a fairly big red mark on his forehead. I am happy to say the correct procedures where taken but I'm not happy that they didn't phone me up right away. He came out of nursery still upset and pale looking, luckily he had a day at home the next day but was still pale looking and he wanted to nap which he normally doesn't do. The 2nd day after the bump he was still pale looking but it was now been sick with it, I had to keep him at home. should the school of informed me right away?

Our Response:
As specified in the article, the general procedure for 'minor' accidents is to inform the parent when they arrive to pick up their child and get them to sign the form to record the fact that they’ve been informed. With more serious accidents, the manager of the nursery would normally be expected to phone the child’s parents as soon as possible and arrange for the child to go to hospital. As there was no obvious injury, you can only speak with the nursery directly, but it sounds like they have followed the correct procedure.
SafeKids - 3-Oct-16 @ 11:18 AM
My son aged 2 took a bang to the side of the head above his left ear with another child as they went for the same toy. Both boys where very upset and it generally takes a lot for my little lad to cry. Apparently the other boy had a fairly big red mark on his forehead. I am happy to say the correct procedures where taken but I'm not happy that they didn't phone me up right away. He came out of nursery still upset and pale looking, luckily he had a day at home the next day but was still pale looking and he wanted to nap which he normally doesn't do. The 2nd day after the bump he was still pale looking but it was now been sick with it, I had to keep him at home.. should the school of informed me right away?
Flowerpower89 - 2-Oct-16 @ 6:24 AM
Hi, What do I do if I strongly believe that my 9 months baby boy broke his wrist whilst at the nursery? I talked to staff the day after the incident, but they denied being aware of it and only wrote a report about it. Felt that they just wanted to wash their hands, and I'm left with an injured baby and not feeling that he is safe in that nursery, because they're may not be telling me the truth... Please help
Canela - 3-Sep-16 @ 8:58 PM
Worriedbubby - Your Question:
Yesterday I got a phone call from my little ones nursery to say he had fallen off a bike and hit his mouth on the climbing frame side ways! As the cold compress when on his mouth his top tooth fell out and the other one was twisted! I took him to a&e and they couldn't put the tooth back in and they had to take him to theatre to take the twisted one out! I now have a 2 year old with his top front teeth missing and a very sore mouth! What do I do?!

Our Response:
I'm not quite sure of your question regarding 'what do I do?' Obviously, you have done the right thing by taking your child to the hospital for treatment and hopefully the nursery acted in accordance with its accident guidelines. Falls at nursery school can be frequent while our unsteady but curious children are still trying to find their feet. Fortunately, most of these accidents cause no more damage other than a few tears or bruises. However, sometimes more serious accidents can happen, which in your case your son has lost his teeth. If you think this accident was the result someone else’s negligence at the nursery then you should look into taking the matter further. As specified in the article, you should be able to read a copy of the accident report and discover more about the accident, how it happened and how your child was treated etc in order to allow you to make an informed decision regarding whether you wish to pursue a claim.
SafeKids - 18-Aug-16 @ 10:18 AM
Yesterday I got a phone call from my little ones nursery to say he had fallen off a bike and hit his mouth on the climbing frame side ways! As the cold compress when on his mouth his top tooth fell out and the other one was twisted! I took him to a&e and they couldn't put the tooth back in and they had to take him to theatre to take the twisted one out! I now have a 2 year old with his top front teeth missing and a very sore mouth! What do I do?!
Worriedbubby - 17-Aug-16 @ 8:53 AM
L1717 - Your Question:
Hi, back in February when I collected my son from nursery he had a bruise on his face when I asked how it had happened they had said he banged it on a piece of play equipment in the kitchen area. I had no reason at all to doubt they was telling me the truth (why would they lie) today however I was sent copys of a personal message from one of the staff to her partner (they both live very close to us) saying about how shed given my son a black eye today. (To which he just found amusing ) it said she'd made up the accident report as she didn't want to tell me the truth and me possibly kicking off. Also that another named member of staff was also there when it happened and falsely signed the accident report also. I'm now too worried to send him back incase anything else happens and again I'm fed false information. Should I take this matter further or just remove my son from the school entirely. Thanks

Our Response:
If you have evidence of this matter, then you should seek legal advice asap about taking the seriousness of this matter further.
SafeKids - 19-May-16 @ 2:48 PM
Hi, back in February when i collected my son from nursery he had a bruise on his face when I asked how it had happened they had said he banged it on a piece of play equipment in the kitchen area. I had no reason at all to doubt they was telling me the truth (why would they lie)today however I was sent copys of a personal message from one of the staff to her partner (they both live very close to us) saying about how shed given my son a black eye today . (To which he just found amusing ) it said she'd made up the accident report as she didn't want to tell me the truth and me possibly kicking off . Also that another named member of staff was also there when it happened and falsely signed the accident report also. I'm now too worried to send him back incase anything else happens and again I'm fed false information. Should I take this matter further or just remove my son from the school entirely. Thanks
L1717 - 18-May-16 @ 11:18 PM
Hi my daughter is 3 when at nursery another child put a measuring tape around her neck Pulled it tight to the point my daughter couldn't breath wet herself fell off the seat she was on the floor when the teacher notice something wasn't right. When the teacher went over to see what was happening my daughter's face was red she has burst blood vessels round her eyes and on her fore head. The head of the nursery said to me kids do that pretending that another childs a dog or cat, and the measuring tapes will be kept in the classrooms as thier trying to teach the children not to do this again and taking the measuring tapes away isn't teaching them. I'm so angry this was a life threatening incident.
shelly - 14-Mar-16 @ 1:19 PM
@Dale - I think the GP should be your first priority. While you can't stop children from falling, as all young children do, if she was noticeably injured, your nursery should have telephoned you to tell you about the fall. If the nursery didn't think it was serious, and your daughter didn't seem noticeably fazed, then they will have taken their decision based upon that.
Ali - 18-Sep-15 @ 1:55 PM
My 2 yr old daughter had an accident at the nursery,the staff told me that she was about to sit down on a chair and missed it so she fell down on the wooden floor and her face hit the the floor first! She has an scar and black mark around her eye. They only told me when I went to pick her up and got me to sign the accident form. The LO became ill during the night and didn't sleep at all, we have been giving her pain killers. My question is,do we need to contact to the management of the nursery to discuss this, we are also thinking to take the child to the GP tomorrow.
Dale - 17-Sep-15 @ 12:38 PM
My 2yr old was injured at nursery. He had massive swelling, brushing and cuts to his head. The nursery failed to contact me and I only noticed the injury on taking him home after he had finished his day session and removing his hat. I called the nursery immediately and they denied all knowledge of the injury, even after ofsted investigation, they are still denying it happened at the nursery, so its my word against theirs. What can be done? My child has not been the same since the injury, he has become tearful and withdrawn which is not in his character at all. We spent the night at A&E and he was placed under observation, I do not know what time the injury happened, if he had passed out after the injury, was sick, I have no knowledge at all.
Char - 25-Mar-15 @ 11:58 AM
@Reshma - if you think the nursery you are sending your child to needs to be investigated, then you should report your reasons to Ofsted via the link here. I hope this helps.
SafeKids - 10-Feb-15 @ 12:10 PM
Out child is at abc day nursery in hyde he has had acident form after acident form and every time i go there is form for either my child or some on else is its a nursery that needa investigating my child has been bitten numerous of times the staff are rude
Reshma - 9-Feb-15 @ 6:13 PM
@beamrjima - you don't give much details about how the accident happened, but the nursery should have logged all the details of the accident via forms that have been filled in, or through a special accident record book. Unfortunately, accidents in nurseries and schools are fairly common and if the accident was someone else's fault, you may be able to make an accident compensation claim, in which case you should get in touch with a specialist solicitor. Hope this helps.
SafeKids - 14-Oct-14 @ 9:54 AM
My nehpew's first week at nursey, befor the end of the week was contacted that he has had an accident. The child ended up admitted to hospital with a broken leg. He has been in a cast formore than three weeks, we have not heard anything from the nursery and i will not be letting nephew go back there. Any sugestion on how to proceed?
beamrjima - 13-Oct-14 @ 2:25 PM
My daughter fall at nursey and broke her nose the school phoned me and my partner to get her we went start to the doctors it was a real mess her nose was like a big ballon the doctor said to keep an eye on her but over night she became really bad it got bigger and the next day we had to take her to hospital the hospital kept her in for about 4 to 5 days she had to have to an op on her nose
Beckie - 26-Jun-14 @ 5:43 PM
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